Privacy Policy - Tugatai Cargo Logistics

Tugatai Cargo Logistics Privacy Policy
Last updated: 01 January, 2026

This Privacy Policy describes how Tugatai Cargo Logistics (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you:

Visit, use our services, or make a purchase from https://tugataicargowll.com/ (the “Site”).
Otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services (customer, website visitor, or another individual whose information we have collected).

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will:

Post the revised Privacy Policy on the Site.
Update the “Last updated” date.
Take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

Communicate with you.
Provide the Services.
Comply with any applicable legal obligations.
Enforce any applicable terms of service.
Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can be associated with you. The types of personal information we obtain depend on how you interact with our Site and Services. Information We Collect Directly from You

Information you directly submit to us through our Services may include:

Basic contact details: Your name, address, phone number, and email.
Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: Your username, password, and security questions.
Shopping information: The items you view, put in your cart, or add to your wishlist.
Customer support information: Information you choose to include in communications with us, e.g., when sending a message through the Services.

Note: Some features may require you to provide certain information. Electing not to provide this information may prevent you from using or accessing these features. Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services (Usage Data) using cookies, pixels, and similar technologies (Cookies).

Usage Data may include information about how you access and use our Site and your account, including:

Device information.
Browser information.
Information about your network connection.
Your IP address.
Other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors collect payment information (e.g., bank account, credit or debit card, and billing address) to process your payment and fulfill your orders.
Third parties we work with (e.g., advertising partners) may automatically collect certain information using online tracking technologies when you visit our Site, open or click on emails, or interact with our Services or advertisements.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies or practices. How We Use Your Personal Information

Providing Products and Services: To perform our contract with you, including:
- Processing payments and fulfilling orders.
- Sending notifications related to your account, purchases, returns, exchanges, or other transactions.
- Creating, maintaining, and managing your account.
- Arranging for shipping, facilitating returns and exchanges, and enabling reviews.
Marketing and Advertising: For promotional purposes, such as:
- Sending marketing, advertising, and promotional communications (email, text, postal mail).
- Showing you advertisements for products or services, potentially tailoring the Services and advertising on our Site and other websites.
Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with you: To provide customer support and improve our Services.

We use Cookies on our Site to:

Power and improve our Site and Services (including remembering your actions and preferences).
Run analytics and better understand user interaction with the Services.

We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

You can set your browser to remove or reject Cookies. However, blocking Cookies can negatively impact your user experience and may cause some Services or features to work incorrectly or no longer be available. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

With vendors or other third parties who perform services on our behalf: (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you.
When you direct, request us, or otherwise consent: (e.g., to ship you products or through social media widgets/login integrations).
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction, Such as a merger or bankruptcy.
To comply with any applicable legal obligations: (including responding to subpoenas, search warrants, and similar requests).
To enforce any applicable terms of service.
To protect or defend the Services, our rights, and the rights of our users or others.

Categories of Personal Information Disclosed (Past 12 Months)

Category of Personal Information	Categories of Recipients
Identifiers (e.g., basic contact details, order/account info)	Vendors and third parties who perform services on our behalf, Business and marketing partners, Affiliates
Commercial information (e.g., order information, shopping info, customer support info)	Vendors and third parties who perform services on our behalf, Business and marketing partners, Affiliates
Internet or other similar network activity (e.g., Usage Data)	Vendors and third parties who perform services on our behalf, Business and marketing partners, Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Note: The company has “sold” and “shared” (as defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities with Business and marketing partners. The categories of personal information involved are Identifiers, Commercial information, and Internet or other similar network activity.

User Generated Content

If you choose to submit user generated content (like product reviews) to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to this information and are not responsible for its privacy or security once made publicly available.

Third Party Websites and Links
Our Site may provide links to websites or online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. If you follow such links, you should review their policies.

Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

Security and Retention of Your Information

We cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend not using unsecure channels to communicate sensitive or confidential information.